Parker Sonnet Pen Set
We are thinkers of 100percent satisfaction. Once you shop at PenBoutique.com, you want to make certain you are totally pleased. Our company is proud of the standard of our products and need that be fully pleased with your purchase.
30-Day Return Plan
Our return plan day is 30 days from day of distribution. Kindly enclose a duplicate of invoice and include all initial packaging and literary works. We'll happily give you a credit, trade or reimbursement, less delivery fees . If you get a defective item we give you the shipping label/email return label to deliver it back once again to us. Please call us to make the FedEx/UPS Return label. For international orders, the reimbursement may be made only in US dollars. We are perhaps not accountable for the trade price variations.
Fountain Pen Return Policy
Fountain pens are unique as soon as filled it's very difficult to sell them when returned. When you purchase a fountain pen, it is strongly recommended you test that with dipping the nib in the ink. By using the cartridges provided with the pen or you fill it with ink, then to ensure that us to resell, we must send it on manufacturer's fix center. We want to ensure that our consumers when they buy from united states get a brand new pen that is perhaps not made use of. For this reason, we are going to charge a fee a nominal restocking fee of 10per cent to accommodate these restoration and delivery charges to manufacturer's restoration facility. We then sell these pens inside our socket store. Please be aware your restocking cost is only for water fountain pen which is filled up with the ink. For those who have any queries please do e mail us.
Return Merchandise Authorization(RMA#)
If an Item is returned to united states without a previous agreement quantity, there is a 15per cent right restocking fee (Based on the problem of the product, if product is damaged, there is no reimbursement).Also, the item should be gotten inside the window of 15 times after you get the item.
RMA's tend to be legitimate for 15 days to send it back and are going to be maybe not eligible for return after 15 days. Get back your product to:
Pen Boutique Restricted (H.O.) Attn: Returns Department/RMA#________ 5560 Sterrett Spot Suite 101 Columbia, MD 21044
We cannot take comes back on
- Special Requests
- Engraved Products
- Corporate Requests
- Limited Editions in which a factory seal regarding packaging happens to be broken by client
- Restricted Edition Fountain Pen that is inked. These pens needs to be delivered back to the producer for restoration since many of them are piston filled in addition to heart starts once the fountain pen is dipped.
- Where in fact the product ended up being new and undamaged and the damage had been due to the customer.
- We shall maybe not take returns of opened Ink Bottles, Ink Cartridges and refills.Kindly contact customer care without opening the bundle in the event you bought a wrong product or no more want them which you bought.
How-to Ready A Return:
To come back something purchased from Pen Boutique, please follow these guidelines:
1) Your Return Authorization Code. Call 1.800.263.2736 Choice: 2 or e-mail us with the contact form and you'll be offered a Return Authorization Code. Kindly write down this RMA# on the label while going back to us at the under target. Without RMA# we can't process the return delivered to our return handling address.
2) Package Your Return. Please bundle your return very carefully and treat it toward below address. Kindly don't write any such thing like Montblanc or Cartier and/or information from the package for security reason.:
Pen Boutique Restricted (H.O.) Attn: Returns Department/RMA#________ 5560 Sterrett Place, Suite 101 Columbia, MD 21044
2) Insure Your Package: Please insure your package towards the appropriate worth. Once you send high priced things, please make certain you insure it properly in order to claim the worth when it is lost. Generally speaking for requests above $100, insurance coverage is preferred.