Cross Gold Fountain Pen
We're thinkers of 100per cent pleasure. Whenever you store at PenBoutique.com, we want to be sure that you are totally satisfied. We have been happy with the grade of our products and need you to be totally content with your buy.
30-Day Return Policy
Our return policy time is thirty days from time of delivery. Kindly enclose a duplicate of the invoice you need to include all original packaging and literature. We are going to happily present a credit, change or refund, less delivery costs . If you get a defective product we give you the delivery label/email return label to deliver it back to us. Please call us to really make the FedEx/UPS Return label. For worldwide instructions, the reimbursement will undoubtedly be made just in United States bucks. We have been perhaps not accountable for the trade price variations.
Fountain Pen Return Policy
Fountain pens are special and when filled it is extremely tough to sell them when came back. Once you buy a fountain pen, it is strongly recommended which you test that with dipping the nib within the ink. If you utilize the cartridges provided with the pen or if you fill it with ink, after that for us to sell, we need to send it to your maker's fix center. We want to ensure that our customers when they purchase from united states get a whole new pen that will be perhaps not utilized. Therefore, we will ask you for a nominal restocking fee of 10% to accommodate these restoration and delivery fees to maker's restoration facility. We then offer these pencils within our outlet store. Please note your restocking fee is only for water feature pen which is filled with the ink. When you yourself have any questions be sure to do e mail us.
Return Goods Authorization(RMA#)
If an Item is gone back to us without a previous authorization number, there is a 15percent right restocking cost (Based on the problem associated with the product, if the product is damaged, there is no refund).Also, the item ought to be gotten in the screen of 15 times when you receive the item.